Facilities and services at The Lanesborough, Oetker Collection
Amenities & Facilities
Luxury here means every detail, handled with care.
For Relaxation
- The Lanesborough Club & Spa – Wellness sanctuary with hydrotherapy pool, treatments, and fitness.
- Afternoon Tea – Award-winning experience served in refined surroundings.
Practical Perks
- 24-Hour Butler Service – Included with every room and suite.
- Chauffeur Service – Rolls-Royce Phantom available for transfers.
- Concierge – Theater, dining, and cultural arrangements at hand.
Business & Events
- Event Rooms – Elegant spaces for meetings, weddings, and private dining.
- High-Speed Wi-Fi – Seamlessly integrated into every room.
Top Highlights
- Front desk [24-hour]
- Great food & dining
- Free Parking
- Great Swimming pool
Services & Facilities
128 amenities in 18 categories.
Activities
5 items
- Walking tours
- Tour or class about local culture
- Horse riding
- Live music/performance
- Cycling
Business Facilities
2 items
- Fax/photocopying
- Meeting/banquet facilities
Cleaning Services
5 items
- Ironing service
- Daily housekeeping
- Laundry
- Trouser press
- Dry cleaning
Cleanliness & disinfection
5 items
- Use of cleaning chemicals that are effective against Coronavirus
- Property is cleaned by professional cleaning companies
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Common Areas
1 item
- Terrace
Entertainment & Family Services
2 items
- Babysitting/child services
- Board games/puzzles
Food & Drink
10 items
- Restaurant
- Breakfast in the room
- Fruits
- Snack bar
- Kid meals
- Bar
- Special diet menus (on request)
- Grocery deliveries
- Room service
- Wine/champagne
Food & drink safety
5 items
- Physical distancing in dining areas
- Breakfast takeaway containers
- Food can be delivered to guest accommodation
- Delivered food is securely covered
- All plates, cutlery, glasses and other tableware have been sanitized
Front Desk Services
10 items
- Lockers
- Tour desk
- Private check-in/check-out
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
- Luggage storage
- Concierge service
- Invoice provided
- Valet parking
General
5 items
- Private parking
- Pets allowed
- WiFi available in all areas
- Parking
- Parking on site
Miscellaneous
12 items
- Facilities for disabled guests
- Soundproof rooms
- Non-smoking throughout
- Allergy-free room
- Pet basket
- Air conditioning
- Heating
- Pet bowls
- Family rooms
- Non-smoking rooms
- Designated smoking area
- Lift
Physical distancing
3 items
- Physical distancing rules followed
- Mobile app for room service
- Cashless payment available
Pool and Spa
41 items
- Spa lounge/relaxation area
- Sun loungers or beach chairs
- Body wrap
- Personal trainer
- Fitness
- Hair styling
- Fitness centre
- Hand massage
- Pedicure
- Make up services
- Foot massage
- Spa/wellness packages
- Beauty Services
- Spa facilities
- Hammam
- Fitness/spa locker rooms
- Body treatments
- Heated pool
- Yoga classes
- Indoor pool (all year)
- Full body massage
- Hair cut
- Spa and wellness centre
- Couples massage
- Indoor pool
- Hair treatments
- Facial treatments
- Back massage
- Swimming pool
- Steam room
- Body scrub
- Fitness classes
- Swimming Pool
- Massage chair
- Hair colouring
- Massage
- Head massage
- Manicure
- Sauna
- Waxing services
- Neck massage
Safety & security
7 items
- CCTV outside property
- Security alarm
- Fire extinguishers
- Safety deposit box
- Smoke alarms
- CCTV in common areas
- 24-hour security
Safety features
7 items
- Hand sanitizer in guest accommodation and key areas
- Thermometers for guests provided by property
- Process in place to check health of guests
- Face masks for guests available
- First aid kit available
- Staff follow all safety protocols as directed by local authorities
- Access to health care professionals
Services
3 items
- Internet services
- Free WiFi
- WiFi
Shops
1 item
- Barber/beauty shop
Transportation
4 items
- Accessible parking
- Car hire
- Parking garage
- Electric vehicle charging station